Looking at the patient’s medical records, she saw that the patient was recorded as male, not female or ‘transgender’. On the name board next to the bed, it simply gave the feminine name.
The nurse checked the charts, the patient was listed as male
With her colleague finally getting through to the doctor on the phone, Jennifer requested to speak to him. She said to the doctor that: ‘Mr X would like to self-discharge.’
The patient wants to leave against the advice of medical staff
Overhearing the call, enraged Mr X screamed: “Do not call me Mr! I am a woman!”
The conversation that Mr X overhears was going on outside the room - one assumes intentionally away from the patient because they were already agitated.
The nurse is trying to be respectful towards the patient using a formal Mr X or perhaps she is just exasperated at the fuss he is causing?
Still on the phone to the doctor, Jennifer called back to Mr X that she was speaking to the doctor and was working out what medication could be given before he was discharged.
The nurse is acceding to Mr X's demands and trying to get him discharged safely
Finishing the call, she approached the patient’s room.
The call had happed outside the patient's room, not in front of the patient
Stepping inside, Jennifer found Mr X pacing up and down in chains.
So presumably Mr X is not chained to the prison guards at this point
Jennifer politely said: ‘I am sorry I cannot refer to you as her or she, as it’s against my faith and Christian values but I can call you by your name.’
He has been shouting at her, she is trying to find a solution acceptable to them both
So she tries to de-escalate by telling Mr X that her faith means that she will not use female pronouns for him but is prepared to use his preferred (presumably typically female) name.
She then began to relay what the doctor had said, but then the abuse and vitriol escalated.
So, using his female name (as the nurse has indicated she will), the nurse starts to do her job and explain what the doctor has said over the phone
‘Imagine if I called you n’, Mr X yelled. ‘How about I call you n? Yes, black n*!’
Clearly Mr X is a really nice chap
Jennifer said if he carried on, she would have to call security.
Note here - security. I assume that the prison guards are not helping much here if hospital security needs to be called
Mr X then lunged threateningly towards Jennifer and pursued her out of the room until he was eventually held back by the guards.
He is moving towards her threateningly and physically pushing her out of the room and finally the prison guards act
She has tried to de-escalate by using his preferred name but this is not enough for Mr X
He then shouted: ‘I want your name and NHS number and am going to report you to the police for homophobia and to Patient Advice and Liaison Service’ (PALS).
He already knows the channels to report her though and the information required for the report - this is not his first rodeo
One of the guards approached Jennifer and said: ‘Why can’t you just call him what he wants?’
The prison guard is not telling her to 'back down' but whining at her to carefully place her faith in the bin and make the the violent guy happy
She is already using his preferred female name but this is apparently not enough, he needs complete subservience - he needs her to use she / her as well.
Mr X had just repeatedly called her a n, pushed her out of the room and threatened to report her to PALS
Jennifer reiterated what she had already said about her Christian beliefs, and the guard said no more.
Bloody right, the prison guard needs to get on and do his job so she can do hers
Returning, Jennifer said, using Mr X’s feminine name: ‘I got you your pain relief.’
Mr X has been massively abusive but the nurse is still treating him and using his feminine name?
She deserves a medal